Monday, June 3, 2019
Companies That Use Flexitime And The Benefits Experience Management Essay
Companies That Use Flexitime And The Benefits Experience Management EssayThere are many an different(prenominal) challenges today within the litigate localize facing human resources management and how people are managed. The business climate has been turbulent such as the global recession, contention in pricing as sanitary as laws concerning employment strengthening the case for new initiatives to be enforced. As a result, the human resources management group mystify provided a booklet on issues concerning the benefits and drawbacks of four key subject areas such as the graduate sound judgment centres, absenteeism through a punitive approach, action related bear and flexitime as a compromising works option. This will also include facts and figures illustrating the importance of each topic as puff up as defining key areas in methodicalness for MW Associates to concur a decision ab bug out how to deal with these HR issues when they engraft their new leisure operation.What is Flexible works?Flexible work feces be and has been defined in variety of different ways. For example according to CIPD Factsheet (2010) flexible working is described as working ar postments between the employee and their employer in marges of working time and working patterns.Flexible working has also been defined as the ability a company can employ people when and where required in the interest of every sensation Pettinger (2002, p5).FlexitimeFlexitime working arrangement is an arrangement that allows employees to choose the start and finish times they wish to work, according to the disposed(p) parameters. The working arrangement of flexitime being offered to employees began in the 1970s and was mostly common in the public sector according to IRS (2007). According the IRS survey of 2007 on flexitime and other working arrangements, shapings where men clear up up 60% of the workforce are much to a greater extent likely to offer their employees flexitime arrangements to tho se with either with other genders.It is suggested that in order for a flexitime arrangement to work it will rely on the goodwill and trust, as well as good monitoring and good management (XpertHR professional, 2005).Companies that lend oneself flexitime and the Benefits experienceBTBritish Telecommunications (BT) is one of UK most k forthwithn and recognised brand, and is also k like a shotn for providing product and services in over 170countries worldwide (BT, 2010). BT is also one of the UK leading companies in providing employees the options of flexible working arrangements such as flexitime.A report by the Family Friendly Working Hour Taskforce of 2009 found out that BT retentivity of their employees improved with the percentage(over the last five years)of its UK female employees returning to work after taking maternity leave reached 90.99%, saving the company 5million a year in recruitments and inductions (Family Friendly Working Hour Taskforce, 2009).City Sightseeing Glasgo wCity Sightseeing Glasgow is another company that found the benefits of providing their workforce flexitime as a form of working arrangement, twice a year in the summer and winter season. The imitative was originally for older employee who unavoidablenessed to reduce or change their working pattern, save due to the success of the initiative the company expand it to the entire workforce. The company saw absenteeism levels drop, retention rate increase to 90-95% and expand their recruitment market among students and women want to return to work (Family Friendly Working Hour Taskforce, 2009).LillyUKA Human Resource Management International Digest article (2005) highlighted that LillyUK one of the worlds largest research-based pharmaceutical companies, has been devising flexible working arrangements available to their employee since 1996. The article reports that one of the working arrangements that Lilly offers to their employees is flexitime, and since the introduction of the arran gement the company had noticed they were able to attract more high-caliber recruits by 30%.Other forms of Flexible Working ArrangementsThe graph below illustrates the finding of IRS survey (2010) of the forms of flexible working arrangements, and their popularity with organisations.The Graph above shows the forms of flexible working arrangement that companies offered in 2009 and as shown part time working was the preferred method of arrangement with 93%, and with flexitime with 54%.Pros and Cons of Flexible workingArrangementsCONSPROSocial factors are sources of disadvantage, working suffering from isolation and not feeling part of an organisation. Foot (2005.p183).Workers on flexible start outs tend to be more emotionally engaged, more satisfied with their work, more likely to speak positively round their organisation and less likely to quit. (CIPD,2010)A flexible workforce is harder to manage and impose higher administrative be in areas such as recruitment. Hendry(1995.p401)Pro vides a pool of staff that can be called upon to work at short notice. (IRS, 2009)The company whitethorn have problem of maintaining staff development and upgrading skills. (Businesslink, 2010)Enables employees to achieve a better work-life balance.(CIPD,2010)The Potential Drawbacks and Challenges presented should MW Associates choose to implement Flexible Working ArrangementIn order for MW Associates to implement flexible working arrangement such as flexitime within their organisation they would have to overcome the challenges that would be presented to them, this could come in the form of line managers being loth to accept flexible working arrangement.Flexible working arrangements may have affect communications between line managers and employees, so it would important for MW Associates ensure that they establish a clear process for how flexible working works inthe organisation. CIPD, 2010Performance Related Pay- The Benefits and ChallengesAccording to Foot and Hook (2008) perfo rmance related chip in is a term that is closely linked with relationship between an individuals pay progressions to his or her level of competence. It seeks to be a tool for motivation.This pay scheme is now popular in many organisations since being introduced in the 1980s, according to MW Gilman (1998) the average proportion of employees covered by an organisations IPRP scheme to be in the range of 70%- 80%, suggesting that this is the most beneficial way to get people to work to their best. Though, the CIPD recent reward management report (2009) again records the popularity of individual based bon recitations and incentive plans at 61% as the highest way to reward its employees.Companies/ Sectors that use PRP and the Benefits experiencedChelsea Football Club- Supervisors are encouraged to reward staff who work exceptionally well and go the extra mile each game with a star, this is an extra 15.00 on top of the basic pay. This is very beneficial for the company as rough employee s will perform better than others in order to get the extra reward, therefore the company will get the best output possible out of their employees.Staffs do what is asked of them when asked to do so. multitude are only working hard because they know there is a possibility of a reward, not because they want to or is required as part of the job.The ProsThe ConsThe reward will motivate some staff to work harder.Supervisors can be bias without realising and the reward to friends or the aforementioned(prenominal) people.If the same people are getting the reward consistently, the organisation will recognise this and it will give them an idea of who to promote.Although you get an extra 15.00, for those who get taxed it doesnt make much of a difference as it is taken in tax.(Primary Research, Samantha Koranteng, 2010)NHS Consultants- Clinical duty AwardsThe ACCEA (Advisory Committee on Clinical Excellence Awards) give Clinical Excellence Awards to recognise and reward the exceptional cont ribution of NHS Consultants who work over and above that normally expected in the job to the values and goals of the NHS and to patients care.The ConsThe ProsThe committee offers 3 bands, Bronze, liquid and Gold this is good because it makes it more accessible and highlights a good range that consultants can reach, in effect it makes it fairer.The fact that you have to apply for it suggests that its not an automated recognition, the long process and stages may deter qualified candidates from applying.Consultants can apply for the scheme on their own behalf so the scheme can have a large volume of applicants.(Department of Health, 2010)Local Education Authorities-TeachersIn teaching there are pay scales that are dependent on performance, provided performance is satisfactory the teachers pay will go up a grade, once on the highest grade through recommendation they can move up to a higher grade.Teachers may become too target orientated and forget that there job is to educate.This can signalise teachers that are unsatisfactory and training can be provided to make them to the standardThe ProsThe Cons(Christine Blower, acting NUT general secretary. May 2008)The Potential Drawbacks and Challenges presented should MW Associates choose to implement such HR ApproachesMW Associates should pose a policy whereby employees know they have security of their earnings and a contract that states there is a minimum level or fall back rate, this will not be knockout to do however MW Associates need to highlight how much employees will gain after they have exceeded the standard or basic level of work asked for.The organisation also needs to clearly devise a method of analysis that can fairly and ethically distinguish between the better performances of one employee to another. or else they could introduce a bonus scheme where the incentives are non monetary, they could offer geezerhood off work, paid holi years or organised staff social gatherings.Managing absence seizure th rough a punitive approach is this hard-hitting and what are the alternatives?Absence can be seen as a problem to many organisations with short term absence being largely unprepared compared to long term absence. Although, many organisations use appraisals with regards to performance management in helping employees develop and learn more about the business in order to prevent absenteeism. According to NSW Nurses Association (2010), absenteeism can be defined as when an employee is constantly or continuously failing to ascertain work as scheduled, in particular, when their absence forms a pattern which suggests that the employee is dissatisfied with their work or that their absence could have been avoided. Absenteeism can be also considered grounds for dismissal according to Redgoldfish, (2010). It is important to manage absence because of the loss of money concerning indirect costs such as the replacement of staff, loss of labour and exertion as well as costs to the business reg arding its reputation. These are just some of the factors in why management of absence is important.Forms of Short -Term Long term AbsenceShort- term AbsenceLong term AbsenceAccording to (Travel Trade Recruitment, 2009) being more and more persistent time off workAccording to (Visual Human Resources 2009) definition long term sickness absence here is any absence lasting more than ten consecutive days. unaccredited absence for any reasonConsultation with the employeeLatenessAn assessment of alternative employment being offered (e.g. reduction hrs, home basedSickness / injuryMedical investigation into sicknessFacts Figures / Costs of absenceShort term absence is harder to manage because it is largely unplanned. There are many factors involved concerning absence this can be seen as health problems such as smoking, heart disease or a good night out unable to get up to process work the next day. Factors such as stress or the responsibility of bringing up children as well transportatio n far away from your place of work can be seen as absence related. The psychological contract (Guest, 2002) is related to absence for example, this can be seen as a psychological contract which may be imprinted inside the employees or employers head rather than an actual contract. For example, the employee could punish the employer by not attending work because they are unhappy with the organisation. In any case managing absence is an important factor now as sickness absence costs UK employers 11.6 billion a year according to People Management (2010).Many organisations lose much capital having to replace staff, loss of labour and production, poor customer service, as well low morale and frightful reputation. However, (CIPD, 2009) review short-term absence shows that many companies are implementing return-to-work interviews (83% of organisations), followed by trigger systems to review attendance (74%), and the provision of sickness absence information to line managers (73%) and the use of disciplinary procedures (73%). Another key way to manage absence is through accurate measurement and monitoring so that the organisations can make an assessment to outfit any problems they may have. However, the Bradford factor is like a calculator and has helped reduce absenteeism by 20% such as creating triggers whereby action is taken. The average number of days absent per employee, per year is 6.5 days with average cost of absence each employee per year is 754.00 (Bradford factor, 2010).Punitive approachThe punitive approach in dealing with absence is about teaching employees discipline. This can be seen as lateness, authorized absence and behaviour. It is like having a parent to nurture the employee and to learn respect, compassion as well as taking responsibility. This can be seen as the harsh approach such as reduced pay through absence by employ discipline. Other factors such as performance feedback can be utilize, corrective actions and effective communication.PRO SCONSClear about what is expectedFew opportunities for progressionCan identify when someone needs helpIneffective managementSupport employees make the work interestingMonotonous jobsThe Council / Local BoroughsPolicies are more generous with regards to absence compared to the private sector. Although most absence is short term there is criticism for the high level of sick leave from council staff. The procedure of conducting back to work interviews has now been implemented across the board (Nutt, 2009).DVLAThis can be seen again in the public sector with many taking duvet days those feeling hung over or unable to face a days work. However, a punitive approach is taken concerning the official term for this form of leave, then deducted from the employees holiday entitlement (Watts, 2007).TescoAs a private organisation as big as this seen as one of Britains biggest retailer they have introduced no pay for the first three days off sick, not to penalise people being ill but to discourage those taking the unique day (Ryle, 2004).The Potential Drawbacks and Challenges presented should MW Associates choose to implementIn order to manage absence it can be suggested that MW associates implement the encouragement of team work which will lead to more commitment within the working environment working as a team. To make the tasks more interesting as well as training and good management control procedures with the odd reward for attendance.What is a Graduate Assessment Centres?According to Colman (2010) Assessment Centers is defined as a variety of testing techniques designed to allow candidates to demonstrate, under like conditions, the skills and abilities that are most essential for success in a given job(Coleman, 2010, p.3).The assessment centre approach involves using a battery or range of selection tolls that simulate the relevant attributes, skills and competencies required in the job. (Peter et al, 2004, p.95).Type of Activities used inAssessment centresThere are m any types of activities are being used in assessment centres depending on the company. But the core ones which are generally used include In-basket exercises, leaderless group discussion, role-playing, behavioural interview. (George Scott, 2010, p.204).The IRS survey (2009/10) identified assessment centre is the most effective selection method.In the year 2010 almost 75% of graduate recruiters rate assessment centres as their single most effective selection method. The use of assessment centre rises from 52.7% to 95.2%. (IRS survey,2010)How effective are your organizations assessment centres in identifying the best candidate(s) for a position?Very effective47 plum effective48Fairly ineffective4Very ineffective(source IRS survey)Reliability ValidityThe key issues in an assessment centre are the reliability and severity as similar test are administered to the same person on two separate occasions the results could be very similar unless something has changed the individual. The r eliability of assessment centre is much greater than single interview. (Peter et al, 2004, p.95).Validity that shows the extent to which the test is providing useful information related to the job. There are five types of validity face validity predictive validity, concurrent validity, construct validity, content validity. (Peter et al, 2004, p.95).The table bellow suggests that assessment centres are the most effective method of selection, predicting effectively how a candidate is likely to perform in a job approaching 70 per cent of the time.( Derek et al, 2009. P.94)The table of selection method and predictive validity woof MethodPredictive ValidityUsage (%)*Assessment centre0.6847Structured interviews0.6288Work samples0.5580Ability test0.5472 personality questionnaires0.3856Unstructured interviews0.3192
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